Krystal Grand Cancun All Inclusive

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Krystal Grand Cancun All Inclusive Interior photo

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Key details

Overview & Features

Boulevard Kukulkan Km 8.5, Cancun, 77500

Close to the beach

Nice

6.8

7.1

/10

4.0

Loved by Krystal Grand Cancun All Inclusive guests

Spacious rooms

Beautiful beach

Attentive staff

Ocean views

"Cannot beat the perfect beach location, away from the madding crowd, yet close enough to walk to the action if you wish."

Raechel from United States

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"This hotel offers many activities with changing themes every day and a variety of restaurants on the property as well as plenty of amenities."

Jose from United States

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"The beach is excellent; the rock extension protects the cove from a big chunk of the wind and the sand and water are 10/10."

Chris M from Canada

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4-Star All-Inclusive Beachfront Resort in Cancun

Amenities

Krystal Grand Cancun All Inclusive boasts six restaurants offering a variety of culinary experiences, including traditional Mexican and Asian cuisine. Guests can enjoy five bars, including a beach bar, and snack options at two cafes and three snack bars throughout the resort. The hotel also features four pools, with one designated exclusively for adults, enhancing the leisure experience.

Rooms

The hotel offers 400 spacious rooms and suites, many with private terraces and balconies providing views of the Caribbean Sea. Rooms include amenities such as rainfall showers, HD flat-screen TVs, and minibars. Depending on the preference, guests can select from several layouts, including options specifically designed for families.

Location

Krystal Grand Cancun is situated along Punta Cancun, placing guests near shopping centers, restaurants, and dynamic nightlife. The private beach area features calm waters that mimic a swimming pool, ideal for those seeking relaxation. Proximity to local attractions allows guests to explore the vibrant culture and entertainment options available in Cancun.

Children's Programs

The hotel offers specialized programs for children, including Kamp Krystal®, designed to provide fun and engaging activities for younger guests. Adventure Friends® caters to teenagers with activities tailored to their interests. These programs make traveling with family convenient and enjoyable.

Wellness and Spa

Guests can unwind at the spa, which offers various treatments and services that enhance relaxation and rejuvenation. The gym is well-equipped to meet fitness needs, complementing the wellness offerings of the hotel. Spa services are available for reservation to ensure a tailored experience.

Highlights

Dining: six restaurants offering diverse cuisines

Pools: four pools, one dedicated to adults

Children's Programs: Kamp Krystal® for kids

Location: beachfront along Punta Cancun

Wellness: spa services available

“The hotel stands out for its prime beachfront, especially appealing for families due to the calm waters, while its location puts guests within easy reach of Cancun's vibrant nightlife. I note that the all-inclusive dining includes a range of international cuisines, and the availability of spacious event spaces makes it suitable for both leisure and business. While the hotel benefits from multiple pools, the beach seating policy could be a sticking point for some.”

Edward HayesEditor-in-Chief at Beachresort

Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation

Deluxe Double Room Sea View
2 persons
44 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Double or Twin Room Partial Sea View
2 persons
44 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Altitude Suite 2 Double Beds
2 persons
50 sq. feet
2 Double beds
Air conditioning
Balcony
room details

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Check-in/ Check-out

Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts

Facilities: Very good

7.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Golf course
Billiard tables
Yoga class
Aerobics

Guest Parking

Private parking is possible on site for free.

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Body wraps
Massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Krystal Grand Cancun All Inclusive boasts an impressive array of dining options that celebrate authentic flavors and diverse cuisines. Guests can indulge in casual dining by the beach, explore family-friendly atmospheres, or enjoy romantic evenings with exquisite fare. Every venue offers a unique culinary experience, ensuring satisfying meals for every palate.

Krystal Grand Cancun All Inclusive Restaurant photo

Restaurant O

Mexican, Tex-Mex, Local, International, Latin American

Ambiance

Family-friendly

Key Offerings

A delightful selection of gluten-free options for breakfast and dinner, showcasing local and international favorites. The inviting atmosphere makes it perfect for families to come together and share a meal.

Reservation

Not needed

Open daily from 06:30 - 11:30 for breakfast, and 18:30 - 23:00 for dinner.

The Grill

Casual barbecue and grill

Ambiance

Family-friendly

Key Offerings

A cuisine focused on lunch and dinner featuring grilled delights. The casual setting invites guests to enjoy hearty meals as they unwind in a relaxed atmosphere.

Reservation

Not needed

Open daily from 12:30 - 17:00 for lunch and 18:30 - 23:00 for dinner.

Lounge and Terrace

American

Ambiance

Modern

Key Offerings

Brunch offerings complemented by a trendy setting, perfect for socializing or enjoying light meals throughout the day.

Reservation

Not needed

Open daily from 12:30 - 17:00 for brunch.

Risotto

Italian

Ambiance

Romantic

Key Offerings

An intimate dining experience focused on authentic Italian dishes, ideal for couples' dinners in a beautifully designed setting.

Reservation

Not needed

Open daily from 18:30 - 23:00 for dinner.

Ayamí

Asian (Chinese, Indian, Japanese)

Ambiance

Modern

Key Offerings

A contemporary take on Asian cuisine, featuring flavors from various regions. This venue is designed for evening dining with an emphasis on diverse Asian dishes.

Reservation

Not needed

Open daily from 18:30 - 23:00 for dinner.

Location

Boulevard Kukulkan Km 8.5, Cancun, 77500

Explore Cancun

Local Activities & Dining Highlights

Coco Bongo

5 minutes' walk

Famed for its lively performances and entertainment; a must-visit for nightlife enthusiasts.

The City Nightclub

9 minutes' walk

A popular nightclub known for its energetic atmosphere and top DJ performances; ideal for partying.

Playa Forum

7 minutes' walk

Beautiful beach with vibrant party scene; great for sunbathing and enjoying beachside clubs.

Chac Mool Beach

19 minutes' walk

Tranquil beach perfect for relaxation and water sports; known for its soft sands and clear waters.

Delphinus Dreams

2 minutes' walk

Interactive dolphin experiences ideal for families; book in advance for an unforgettable encounter.

Water Park at The Grand

20 minutes' walk

Exciting water park with slides and pools; perfect for thrill-seekers and enjoyable for all ages.

Relaxing at Playa Gaviota Azul

1 minute' walk

Beach area providing a serene environment; great for lounging and taking in the tropical scenery.

Restaurante Ayami

1 minute' walk

Offers delicious Asian cuisine in a vibrant setting; try their sushi and tempura for local flair.

La Bastille

2 minutes' walk

A fine dining experience featuring French cuisine; recommended for its signature duck confit.

The Moongate

2 minutes' walk

Sleek atmosphere with a menu that fuses Chinese and Thai dishes; ideal for a cozy dinner.

Tradewinds Restaurant

2 minutes' walk

Casual dining with Caribbean flavors, famous for jerk chicken; great for family-friendly meals.

Palazzo

3 minutes' walk

Stylish nightclub known for its themed parties and vibrant ambiance; perfect for a night out.

Mandala Beach Club

6 minutes' walk

Chic beach club offering live music and entertainment; ideal for enjoying cocktails and sunbathing.

Galeria Balance Cancun

10 minutes' walk

Art gallery showcasing contemporary works; a peaceful spot for a cultural experience.

Getting around beach destinations

City Centre
Cancun 17 min · 6.8 mi
Airports
Cancun (CUN) 36 min · 14.9 mi
Isla Mujeres (ISJ) 40 min · 16.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs MXN 22044.85 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2007

Number of floors:

Number of rooms:

514

Former name

Hyatt Regency Cancun

Guest Ratings & Coastal Resort Reviews

See What Past Guests Had to Say About Their Stay

Review score

Based on 3816 verified reviews

8.4 /10

Great

79 %

Recommend

Breakfast

5.9/10

Cleanliness

7.4/10

Comfort

7.6/10

Facilities

7.0/10

Free Wi-Fi

8.4/10

Location

8.9/10

Paid Wi-Fi

8.0/10

Staff

7.5/10

Value for money

6.6/10

Pros

Clean rooms

Comfortable bed

Good location

Cons

Slow service

Rude staff

Limited food options

based on 6825 reviews

4/5

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Questions of the users

About Krystal Grand Cancun All Inclusive

What is the ideal time to experience a perfect beach vacation at Krystal Grand Cancun?

10 May 2024

Cancun is an inviting destination year-round, and the resort boasts one of the best beaches in the area, perfect for relaxation and enjoyment.

Is there a balcony in the standard rooms at this resort?

22 June 2024

All accommodations feature a balcony, providing a lovely space to enjoy the views.

What dining options are included in the all-inclusive plan, and what can I find in the minibar?

15 July 2024

The all-inclusive plan covers all meals, snacks, and beverages, including a well-stocked minibar with water and soft drinks. Guests can anticipate a delightful culinary experience throughout their stay.

Is room service available for guests staying in Altitude Rooms at any time?

8 August 2024

Yes, room service is available 24 hours a day, including for those in the Altitude Rooms.

Are spa services offered at Krystal Grand Cancun, and are they included in the all-inclusive plan?

12 September 2024

Spa services are available but come with additional charges and are not included in the all-inclusive package.

What types of booking options are available for my stay?

25 October 2024

Guests can choose from several booking options including Room Only, Bed and Breakfast, or All-Inclusive packages.

Is there airport shuttle service available from the hotel?

30 November 2024

Complimentary transportation is not offered, but visitors can arrange airport shuttles through AMStar, the resort's trusted partner.

Does the all-inclusive experience at Krystal Grand Cancun include unlimited food and drinks?

5 December 2024

Certainly! The Unlimited-Luxury® experience includes an array of food and beverage options, ensuring guests enjoy endless dining and drinking opportunities throughout their stay.

What is the Wi-Fi situation like at the resort, and are pools and beach access readily available?

17 January 2025

The resort provides strong Wi-Fi connectivity, all pools are open for enjoyment, and direct access to the beach is unrestricted, making it easy to soak up the sun.